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Director of Human Resources
Summary
Title:Director of Human Resources
ID:1096
Location:Sioux Falls, SD
Department:Corporate Office
Description

Lewis Drugs, Inc.

Lewis Drugs and Lewis Family Drug Stores

Position Description

Director of Human Resources

01/2020

****Please include salary requirements within your Letter of Interest.

Position Reports to: President and Chief Financial Officer

Positions Reporting to Human Resources Director: Human Resources Managers (2 currently)

Status: Exempt

Schedule: Fulltime Monday through Friday, with additional hours/days as needed

Travel: Minimal in the tri-state area

 

Position Summary:

Serve as internal subject matter expert in all areas of human resource management. Responsible for providing prompt, personable service to all levels of employees throughout our organization in various areas of human resource management including, but not limited to, recruiting and retention efforts, employee onboarding and orientation, benefits, employee medical leave and worker’s compensation management. Manage any human resource or accreditation related audit requests, or requests for information in any legal proceedings. Serve as a trusted resource for team members, ensuring a positive working environment for staff and a welcoming experience for our guests. Must be an efficient and organized multi-tasker with strong analytical skills and a positive attitude, willing to embrace challenge and change as an opportunity to improve and develop.

Functional Areas of Responsibility:

Recruiting and Retention

  • Serve as the first point of contact for the human resources office for internal and external contacts, providing a welcoming experience and professional image of our company.
  • Develop recruiting and retention strategies for retail, garden shop and pharmacy positions with locations spanning 3 states for entry-level to management level positions, which all have a commitment to providing exceptional service to our patients and guests.
  • Conduct interviews and make hiring decisions jointly with supervising managers, extend formal offers of employment and ensure required post-offer testing and screening is completed.
  • Responsible for accurate and timely completion of new hire paperwork and initial training specific to each position.
  • Ensure applicants and new hires have a positive and thorough orientation and onboarding experience.
  • Assist with succession planning, staff training and development opportunities for organization.
  • Manage employee off-boarding and retirement processes, including conducting and making recommendations from employee exit interviews.
  • Complete EEO-1 reporting annually and other required reports as needed.
  • Perform all work in compliance with applicable federal, state and local regulations pertaining to equal employment opportunity and Medicare accreditation standards.
  • Assist in overall compensation management and planning initiatives.

Benefits Communication and Plan Management

  • Serve as subject matter expert for company sponsored and voluntary benefits including, but not limited to, medical, dental, life, flexible spending accounts, 401 (k) plan, short-and long-term disability insurances, providing assistance to employees with benefits questions.
  • Coordinate with external vendors to conduct open enrollment educational sessions at larger locations. Ensure communication and resources are made available to all employees at smaller locations.
  • Facilitate new hire enrollment process and complete monthly billing processes as required.
  • Ensure employee status changes and reports of termination are completed in a timely manner and reported to carriers. Verify premiums have been removed from billings and appropriate Cobra notices distributed.
  • Calculate benefits value per employee for payroll department’s inclusion on annual W-2 forms.
  • Run and analyze periodic payroll reports for review of employees’ benefit eligibility status. Ensure all employee wage information is reviewed at least quarterly and submitted for completion of required ACA reporting.

Employee Leave Management

  • Assist employees with requests for medical and other types of leave, ensuring proper documentation is completed and retained.
  • Manage and track requests for FMLA and other types of leave, proactively communicating return to work updates to supervisory staff as needed.

Worker’s Compensation Claim Management

Serve as liaison for employees with work-related injuries, ensuring first reports of injury are completed and reported in a timely manner. Coordinate proactively with supervisors, injured employees, medical professionals, and the workers’ compensation carrier - facilitating employee’s prompt return to work.

  • Participate in identifying areas of concern to proactively mitigate potential safety concerns, including ensuring staff are aware of safe lifting techniques, basic first aid care, etc.
  • Maintain accurate employee treatment, progress notes, internal discussion notes of accommodation, and payroll records.
  • Complete OSHA reporting for state of MN and as required per other specific locations.

Drug and Alcohol Testing Program

  • Manage post offer, random, reasonable suspicion and for-cause drug and alcohol testing program, complete required reports, and conduct supervisory training.
  • Serve as in house “expert” on the testing program.
  • As needed, triage sensitive employee testing situations on site or via telephone. Facilitate safe return to work protocol or termination process as appropriate.

Ongoing Training and Development

  • Continuously update knowledge relevant to employee benefits, federal and state laws, worker’s compensation through independent learning, participation in seminars, workshops, etc.
  • Assist in ensuring organization’s personnel policies, forms, documentation and procedures are compliant.
  • Assist in developing and presenting training and coaching to management for resolving challenging personnel issues while remaining in compliance with company, state and federal guidelines.
  • Maintain employee handbook, communicating changes in or new policies as needed.
  • Develop and present training in topics including, but not limited to, sexual and general harassment, drug and alcohol signs and symptoms for supervisors, customer service and procedures for team members, conducting employment interviews, having difficult conversations, documenting and terminating employees.

Recognition and Special Events

  • Actively participate in employee recognition events, including anniversary milestones and other significant achievements.
  • Assist in company sponsored events, such as golf outing, racquetball tournament, senior day at the Sioux Empire Fair, coat giveaway, etc. as possible.
  • Plan employee holiday parties. Coordinate and distribute President’s holiday letter and gift to all employees.
  • Assist with planning of employee retirement or other milestone events, etc. as needed.
  • Recommend content, provide information and assist with proofing of Lewis Review, a monthly communication tool for all employees.

Position Qualifications:

  • Minimum of 5 years’ experience in Human Resources required, with experience in retail and/or pharmacy desired.
  • Experience with federal and multi-state compliance issues is required.
  • Bachelor’s degree in Human Resources or related field is required.
  • Professional in Human Resource Certification required. SPHR and/or SHRM-SCP desired.
  • Excellent verbal and written communication skills are required.
  • A demonstrated commitment to fairness and a commitment to confidentiality are required.
  • Experience in multi-tasking, prioritizing and managing multiple deadlines and priorities are required.
  • Ability to make sound recommendations in resolving problems, using professional judgment is necessary.
  • Sound business sense and ability to learn about all operational functions – from advertising and purchasing, to distribution, sales, IT and accounting.
  • Strong computer skills, including ADP Workforce Now payroll and report creating.

Work Environment and Physical Demands:

  • This position operates in a clerical office setting and routinely uses standard office equipment including computers, time clocks, telephones and fax machines, photocopiers and filing cabinets.
  • This position does require local and/or regional travel as needed.
  • This role is primarily sedentary, however some standing, lifting, bending and stooping is required to organize and file documents.

Successful candidate is required to have ordinary ambulatory skills sufficient to visit other work locations, the ability to stand, walk, stoop, kneel, crouch, and manipulate (life, carry, move) light to medium weights of 10 – 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including the ability to grasp, and visual acuity to use a keyboard, operate equipment and read information.

This opening is closed and is no longer accepting applications
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