Job Title:         Float Pharmacy Technician

Reports to:     Chief Pharmacist, Staff Pharmacist

Status:            Non-Exempt

Summary

The primary role of a float pharmacy technician is to cover the vacation or medical leave of staff. This position assists Pharmacists in duties of dispensing medications to patients that are within the scope of Lewis Drug policy and state and national regulations. Differential and mileage will be paid for time while traveling.  This is a full-time position and will float between Hull, Sioux Center and Rock Valley, IA.  

Essential Duties and Responsibilities

• Provide prompt, friendly customer service to all patients in the pharmacy and customers throughout the store
• Learn Lewis Drug policies and procedures and perform them daily
• Establish and maintain good relationships with physicians and other healthcare practices
• Answer patient questions and troubleshoot and/or resolve them promptly
• Answer phone calls promptly and in a polite manner
• Assist in all customer service situations and finish customer transactions using the register
• Obtain and maintain pertinent information from patients so as to fill prescriptions accurately and efficiently
• Maintain the confidentiality of patients’ private medical information according to the HIPAA Act
• Process new and refill prescriptions within scope of practice
• Prepare paper work and compile medications for delivery and mail out orders when needed
• Manage and serve drive-thru patients in an efficient manner (if applicable)
• Report any medication error to proper personnel
• Ability to log into a variety of software systems to perform daily technician functions
• Perform daily maintenance of automated devices within the pharmacy
• Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day’s operations
• Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities
• Perform additional duties as assigned by the Chief Pharmacist/Pharmacist
• Travel to different locations daily—travel may be expected to Hull, Sioux Center and Rock Valley, IA
• Must have reliable form of transportation to travel to requested locations

• Ability to learn knowledge of basic drug terminology
• Ability to learn differences between brand and generic drugs
• Perform basic pharmaceutical calculations (addition, subtraction, multiplication, division, some algebra)
• Ability to multi-task and pay attention to detail
• Work effectively as part of a team to support the entire pharmacy, as well as individually
• Possess good organizational and time-management skills
• Able to communicate effectively, both verbally and in writing
• Learn new software systems and type (data entry) accurately and efficiently
• Dependable in attendance and job performance
• Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members

Education, Experience, and Licensure

• High school diploma or GED required
• Successful completion of an approved/accredited pharmacy technician program desired but not required
• Register as a pharmacy technician with the State Board of Pharmacy within 30 days of employment
• Become a nationally certified pharmacy technician:
  • SD – within 2 years of registration with the Board of Pharmacy
  • IA – within 1 year of registration with the Board of Pharmacy
  • MN – national certification not required. Completion of Board approved, Lewis Drug provided training that includes a minimum of 240 hours of instruction within 1 year of registration with the State Board of Pharmacy is required
• Must possess a valid driver’s license, proof of insurance and safe driving record
• Complete yearly CEU requirements to maintain active license

Physical Requirements

• Must be able to stand for long periods of time and move quickly from one workstation to another
• Work with full range of hands, wrists, and arms (i.e. Ability to pick up and pinch small items with fingers, and seize, hold, grasp or turn objects with hands)
• Constantly positions self or moves about the pharmacy to access product and supplies from varying height levels
• Ability to lift/move items up to 40 lbs occasionally, up to 10 lbs frequently, and less than 10 lbs constantly
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction
• Must have depth perception, color vision (ability to identify and distinguish colors), and field of vision
• Must have ability to communicate verbally with staff and patients
• Must be able to handle multiple tasks in a fast paced setting (filling scripts, answering phones, waiting on patients, etc.)