Job Title:         Loss Prevention Officer

Reports to:     Loss Prevention Manager, Store Manager

Summary

The loss prevention officer will work as a team member to implement procedures and systems to prevent merchandise loss and maintain a safe environment. The loss prevention officer will conduct audits and investigations of employee activity. This individual may assist in developing policies, procedures and training for safeguarding assets.

Essential Duties and Responsibilities

• Identify and report safety concerns to maintain a safe environment for employees and guests
• Communicate and enforce company policies and expectations for safety and loss prevention
• Operate a closed circuit television system for observation
• Observe, apprehend and process shoplifters in accordance with company guidelines
• Observe, document and report internal safety and theft concerns
• Complete building and grounds inspections for safety concerns
• Prepare written reports on investigations
• Perform other duties as assigned by manager

Employee Role Expectations

• Honesty and integrity are required

• Ability to use clear judgment in stressful situations
• Must have strong attention to detail
• Ability to multitask
• Excellent verbal and written communication skills
• Excellent organizational skills
• Ability to operate surveillance equipment and computers

Physical Requirements

Must be able to remain stationary for long periods of time

Must be able to constantly move or position self for observation and inspections

Occasionally lift up to 50 lbs. with or without accommodation

Qualifications

High school diploma or equivalent required

Retail experience helpful but not required

Background in law enforcement or military helpful but not required